on concluding a service agreement
1. General Provisions
This Public Offer contains the conditions for concluding a Service Agreement (hereinafter referred to as the "Service Agreement" and/or "Agreement"). This offer is recognized as a proposal addressed to one or more specific persons, which is sufficiently definite and expresses the intention of the person making the proposal to consider themselves to have concluded an Agreement with the addressee who will accept the proposal.
The performance of the actions specified in this Offer is a confirmation of the consent of both Parties to conclude a Service Agreement on the terms, in the manner, and to the extent set forth in this Offer.
The text of the Public Offer set forth below is an official public proposal of the Contractor, addressed to an interested circle of persons to conclude a Service Agreement in accordance with the provisions of paragraph 2 of Article 437 of the Civil Code of the Russian Federation.
The Service Agreement is considered concluded and becomes effective from the moment the Parties perform the actions provided for in this Offer, signifying unconditional and full acceptance of all terms of this Offer without any exceptions or limitations on the terms of accession.
Terms and Definitions:
Agreement – the text of this Offer with Appendices, which are an integral part of this Offer, accepted by the Customer by performing conclusive actions provided for by this Offer.
Conclusive actions — behavior that expresses consent with the counterparty's proposal to conclude, amend, or terminate the agreement. The actions consist of full or partial fulfillment of the conditions proposed by the counterparty.
Contractor's Website on the "Internet" network – a set of programs for electronic computers and other information contained in an information system, access to which is provided via the "Internet" network by domain name and network address: https://srv003.il2-expert.ru/
Parties to the Agreement (Parties) – the Contractor and the Customer.
Service – a service provided by the Contractor to the Customer in the manner and on the terms established by this Offer.
2.1. The Contractor undertakes to provide Services to the Customer, and the Customer undertakes to pay for them in the amount, manner, and within the timeframes established by this Agreement.
2.2. The name, quantity, procedure, and other conditions for the provision of Services are determined based on the Contractor's information when the Customer places an order, or are established on the Contractor's website on the "Internet" network https://srv003.il2-expert.ru/
2.3. The Contractor provides Services under this Agreement personally, or with the involvement of third parties, while remaining liable to the Customer for the actions of third parties as for their own.
2.4. The Agreement is concluded by accepting this Offer through the performance of conclusive actions expressed in:
actions related to registering an account on the Contractor's Website on the "Internet" network, if account registration is required;
placement and sending by the Customer of an order to the Contractor for the provision of Services;
actions related to the payment for Services by the Customer;
actions related to the provision of Services by the Contractor.
This list is not exhaustive; there may be other actions that clearly express the intention of a person to accept the counterparty's proposal.
3.1. Rights and Obligations of the Contractor:
3.1.1. The Contractor undertakes to provide Services in accordance with the provisions of this Agreement, within the timeframes and volume specified in this Agreement and (or) in the manner indicated on the Contractor's Website.
3.1.2. The Contractor undertakes to provide the Customer with access to sections of the Website necessary for obtaining information, according to clause 2.1. of the Agreement.
3.1.3. The Contractor is responsible for the storage and processing of the Customer's personal data, ensures the preservation of the confidentiality of this data, and uses it exclusively for the high-quality provision of Services to the Customer.
3.1.4. The Contractor reserves the right to change the terms (period) of the provision of Services and the conditions of this Offer unilaterally without prior notice to the Customer by publishing said changes on the Contractor's Website on the "Internet" network.
In this case, new / changed conditions indicated on the Website apply only to newly concluded Agreements.
3.2. Rights and Obligations of the Customer:
3.2.1. The Customer is obliged to provide reliable information about themselves when obtaining the relevant Services.
3.2.2. The Customer undertakes not to reproduce, repeat, copy, sell, or use for any purpose the information and materials that became available to them in connection with the provision of Services, except for personal use directly by the Customer without providing access in any form to any third parties.
3.2.3. The Customer undertakes to accept the Services provided by the Contractor;
3.2.4. The Customer has the right to demand from the Contractor a refund for unrendered services, poorly rendered services, services rendered with a violation of the terms of provision, as well as if the Customer decided to refuse services for reasons not related to the violation of obligations by the Contractor, exclusively on the grounds provided for by the current legislation of the Russian Federation.
3.2.5. The Customer guarantees that all terms of the Agreement are clear to them; the Customer accepts the conditions without reservation, as well as in full.
4.1. The cost of the Contractor's services provided to the Customer and the procedure for their payment are determined based on the Contractor's information when the Customer places an order or are established on the Contractor's Website on the "Internet" network: https://srv003.il2-expert.ru/
4.2. All settlements under the Agreement are made via cashless payments.
5.1. During the implementation of this Agreement, the Parties ensure the confidentiality and security of personal data in accordance with the current version of Federal Law No. 152-FZ dated July 27, 2006 "On Personal Data" and Federal Law No. 149-FZ dated July 27, 2006 "On Information, Information Technologies, and Information Protection".
5.2. The Parties undertake to maintain the confidentiality of information obtained during the execution of this Agreement and take all possible measures to protect the obtained information from disclosure.
5.3. Confidential information is understood as any information transmitted by the Contractor and the Customer during the implementation of the Agreement and subject to protection, exceptions are indicated below.
5.4. Such information may be contained in local regulations, contracts, letters, reports, analytical materials, research results, diagrams, graphs, specifications, and other documents provided to the Contractor, executed both on paper and on electronic media.
6.1. The Parties are released from liability for non-fulfillment or improper fulfillment of obligations under the Agreement if proper fulfillment proved impossible due to force majeure, that is, extraordinary and unavoidable circumstances under given conditions, which include: prohibitive actions of authorities, epidemics, blockades, embargoes, earthquakes, floods, fires, or other natural disasters.
6.2. In the event of such circumstances, the Party is obliged to notify the other Party within 30 (Thirty) working days.
6.3. A document issued by an authorized state body is sufficient confirmation of the existence and duration of force majeure.
6.4. If force majeure circumstances continue to operate for more than 60 (Sixty) working days, each Party has the right to unilaterally refuse this Agreement.
7.1. In case of non-fulfillment and/or improper fulfillment of their obligations under the Agreement, the Parties bear responsibility in accordance with the terms of this Offer.
7.2. The Contractor is not liable for non-fulfillment and/or improper fulfillment of obligations under the Agreement if such non-fulfillment and/or improper fulfillment occurred due to the fault of the Customer.
7.3. A Party that has not fulfilled or improperly fulfilled obligations under the Agreement is obliged to reimburse the other Party for losses caused by such violations.
8.1. The Offer comes into force from the moment it is posted on the Contractor's Website and is valid until it is revoked by the Contractor.
8.2. The Contractor reserves the right to make changes to the terms of the Offer and/or revoke the Offer at any time at its discretion. Information about the change or revocation of the Offer is communicated to the Customer at the Contractor's choice by posting on the Contractor's website on the "Internet" network, in the Customer's Personal Account, or by sending a corresponding notification to the email or postal address specified by the Customer when concluding the Agreement or during its execution.
8.3. The Agreement comes into force from the moment of Acceptance of the Offer conditions by the Customer and is valid until the Parties fully fulfill their obligations under the Agreement.
8.4. Changes made by the Contractor to the Agreement and published on the website in the form of an updated Offer are considered accepted by the Customer in full.
9.1. The Agreement, its conclusion, and execution are regulated by the current legislation of the Russian Federation. All issues not regulated by this Offer or not fully regulated are regulated in accordance with the substantive law of the Russian Federation.
9.2. In the event of a dispute that may arise between the Parties during the fulfillment of their obligations under the Agreement concluded on the terms of this Offer, the Parties are obliged to settle the dispute amicably before the start of court proceedings.
Court proceedings are carried out in accordance with the legislation of the Russian Federation.
Disputes or disagreements on which the Parties have not reached an agreement are subject to resolution in accordance with the legislation of the Russian Federation. The pre-trial procedure for settling a dispute is mandatory.
9.3. As the language of the Agreement concluded on the terms of this Offer, as well as the language used in any interaction of the Parties (including correspondence, provision of requirements / notifications / clarifications, provision of documents, etc.), the Parties have determined the Russian language.
9.4. All documents to be provided in accordance with the terms of this Offer must be drawn up in Russian or have a translation into Russian, certified in the established manner.
9.5. Inaction by one of the Parties in case of violation of the terms of this Offer does not deprive the interested Party of the right to protect its interests later, and also does not mean a waiver of its rights in case the other Party commits similar or similar violations in the future.
9.6. If there are links to other websites and materials of third parties on the Contractor's Website on the "Internet" network, such links are placed exclusively for information purposes, and the Contractor has no control over the content of such sites or materials. The Contractor is not responsible for any losses or damages that may arise as a result of using such links.
Kleymenov Ruslan Yurievich
Status: "Individual, payer of tax on professional income (self-employed)".
INN: 032603746063
Contact phone: +7 902 456-81-86
Contact e-mail: mail@il2-expert.ru
Created at: December 8, 2025
